FREQUENTLY ASKED QUESTIONS

WHAT YOU NEED TO KNOW

Here, you can find essential information to enhance your stay with us. Whether you have questions about check-in times, gift vouchers, or activities available here at the hotel, we are here to assist you. Our goal is to ensure that your experience at Hollin House Hotel is seamless and memorable

Bedrooms Questions:

How many bedrooms are there?

We have 60 bedrooms

What is check in time?

Your room will be ready for you from 3.00pm

Can I check in earlier?

Certainly, just leave your luggage at Reception and you may use the bar and dining facilities or enjoy the local area before your room is ready

What time do I have to check out?

We kindly request you vacate your room by 11.00am

Can I guarantee an early check in / late checkout?

This is not available, but feel free to check with Reception upon arrival as your room may well be ready

Do you offer suites and family rooms?

We do. Please see the link here for information

Is breakfast included for overnight guests?

Not always. Please check your package. Breakfast can always be added to a room only booking either prior to our on arrival

Do you have disabled rooms?

Please speak to the Reservations Team prior to making your booking. They will advise when making your booking. Throughout the hotel, there are steps leading to most facilities and where possible we have placed ramps within the parameters of the hotel’s listed building status. For further information regarding accessibility, please contact Reservations

Do you have smoking rooms?
No. All rooms at Hollin House are non-smoking and a fine will be added to your bill if smoking takes place indoors

Dining Questions:

When and where is breakfast served?

Monday – Sunday 7.00am to 10.00am. Served in the Restaurant

What are the Restaurant opening times?

All day dining is available Friday to Sunday 12pm to 6pm. Evening dinner Monday to Sunday 6pm to 9.30pm.

Do you offer dinner inclusive packages?

Always double check the package you are booking but we do have dinner inclusive spa packages available. The terms/allowance for these varies from package to package, but is usually £30 per person. This does not include drinks

Are dining options available to all residents?

If you are booked onto a dinner inclusive package, we will ensure a table is reserved for you. However, if you do not have dinner included, you can book a table – subject to availability – here or directly with our team

Do we need to pre book dinner?

Yes, especially if you wish to dine at a preferred time

Finding Us Questions:

Where is Hollin House Hotel?

Hollin House is located in Bollington, 2 miles from Macclesfield and 20 miles from Manchester

Postcode and what?

SK10 5BG. ///committed.surfacing.business

How far from the nearest train station?

Macclesfield Station 4 miles

Nearest airports?

Manchester 11 miles

Do you have a helipad?

Do you have parking on site?

Yes. Free parking. 40 spaces. Drop off and disabled parking at the front of the Hotel. An additional car park is situated at the end of the driveway

Do you have electric car charging points?

Other Questions:

Do you offer gift vouchers?

Yes we do. These can be purchased exclusively online and sent via email. Vouchers cannot be purchased and collected at the Hotel. Click here for voucher options

How many meeting rooms do you have?

A range of 3 meeting rooms with capacity up to 120 guests with packages available to cater for all

Is Wi-Fi and internet access free?

Yes, it is free throughout the hotel

I am getting married soon. Can you help?

Congratulations! We cater for all weddings large and small – give our wedding team a call on 01625 573246 or complete an enquiry form here

Where can I go for a walk or run?

Collect a walking map from Reception where four routes are detailed

Are you a cycle friendly hotel?

We are. Storage facilities included. Click here for more information

Are you a dog friendly hotel?

Welcome to stay at the hotel. The charge is £20 per night for up to two dogs. Please note that guests with dogs can only book a standard room on a pre-allocated corridor. Find out more here

How to contact the hotel?

If you require any assistance on any of the above, please do not hesitate to call our hotel on 01625 573246. Monday – Friday 9am – 5pm. Outside of these hours & at the weekend please complete the form below or email